Policies

Shipping:
Domestic orders ship within 3 business days by USPS or UPS, unless otherwise noted. 

Returns:
It is the nature of Risograph printing that there are variations and inconsistencies between print runs, therefore some color misalignment and offset is natural and expected. However, if you purchased a new product that you believe is:

• not of satisfactory quality given Risograph printing standards
• the wrong product(s)
• damaged during shipping

Please contact us using the form below or on our Instagram messages. We will email you back within 3 business days asking for a photo for reference.  

If you mistakingly ordered an incorrect product, we will gladly exchange for any equivalent product(s) of equal or lesser cost, given we receive the original products back in good condition. 

We will not process returns on used or re-sold products, only on new products ordered directly through Next Chapter Studio.

Returns can be made by mail or exchanged in our local store in Albuquerque.

We will only process returns from the following countries:

• United States
• Canada

Questions:
Contact us!